Uniherbs Healthcare provides product delivery throughout India. As a healthcare product provider,
we often deliver your order within a week (1 to 7 working days) except: In case of non-availability of the product Natural
disaster Any issue at the end of delivery partner Other emergency situations.
Order Placement & Confirmation
A user-friendly way of order placement is available on the website. You will receive a confirmation
mail after placing an order. In case you do not receive a confirmation mail first check your “spam
folder” then contact us if mail is not received within an hour. A confirmation mail shows that your
order is placed successfully.
Cancellation
Order cancellation is allowed till your order shows pending status. Once it is processed for shipment
you will not be able to cancel your order.
Payment mode
We receive your payment via all modes like credit card/debit card/ UPI/ cash. Although cash on
delivery facility is available on limited location which can be checked during order placement.
Delivery Time
“As we deal with essential products, we try to provide your order as soon as possible.” An approx.
delivery time is shown to you at the time of order placement but we will reach you sooner than that.
A delay in delivery may be possible in the above-mentioned conditions. UNIHERBS has the right to
cancel your order if it takes more than the usual time for delivery or if the location is tough to trace
physically. Thus we request all the customers to provide accurate details of delivery addresses for
timely receiving your order.
Shipping Charges
Shipping charges depend on the number of items, pack weight and pin code of the location. Shipping
charges will be other than the product cost and non-refundable in all cases except if you received
the wrong product.
Track Your Order
Once you place your order and receive a confirmation mail, shipping details will be shared with you
through which you can easily be able to track your order.
Change in Delivery Location
If you want to change your delivery address you can update it until your order is under pending
status. Additional charges (if any) will have to be dubbed up by the customer only.